The 2025 guide to AI route optimization (without the hype)

Why route optimization keeps failing in production

Most route optimization projects show double-digit savings in pilot, then quietly evaporate within six months of going live.

The four common failure modes

Dispatcher override, data drift, exception handling, and incentive misalignment account for nearly every regression.

The operating model that works

Weekly model reviews tied to P&L, a structured override loop, an exception desk, and incentive alignment.